Company Number: 06878284

Karpasi Food Imports Limited is a reliable and continuously growing company based in the United Kingdom, specialising in the import and distribution of authentic Cypriot products directly from Cyprus.

With a deep appreciation for Cypriot culinary tradition and close collaborations with carefully selected producers, we ensure that every product delivered to our customers reflects the genuine quality and authenticity of its place of origin. As a supplier and distributor, we serve independent grocery stores in London as well as retailers across the United Kingdom, offering a carefully curated range of Cypriot products that meet the demands of today’s consumers.

In addition, Karpasi Food Imports Limited provides comprehensive delivery services throughout the United Kingdom, with clear and reliable delivery schedules:

• Next-day delivery within London
• Delivery within two working days for areas outside London

With a strong commitment to quality, consistency in deliveries, and a genuine passion for Cypriot tradition, Karpasi Food Imports Limited is the ideal partner for businesses and consumers seeking authentic Cypriot flavours, excellent customer service, and a relationship built on trust that stands the test of time, always at competitive and accessible prices.

Karpasi Food Imports Limited provides a comprehensive range of services in the field of importing and distributing Cypriot products in the United Kingdom, ensuring quality, consistency, and prompt service to its partners and customers.

Import of Cypriot Products

We import authentic Cypriot products directly from carefully selected producers in Cyprus, ensuring:

• Genuine quality and freshness
• Certified safety and quality control procedures
• Products that meet the high standards of the UK market
• Distribution to Independent Stores and Retailers

Our company operates a distribution network that serves:

• Independent grocery stores and specialist shops in London
• Retail stores across the United Kingdom
• Businesses offering Cypriot and Mediterranean cuisine
• With direct access to high-quality products, our partners are able to offer their customers authentic Cypriot flavours.

Reliable and Fast Delivery Services

We provide deliveries with clear and consistent schedules:

• Next-day delivery within London
• Delivery within two working days for areas outside London
• All shipments are managed through an organised logistics system, ensuring fast and secure delivery of products 

Supply Chain & Logistics Support

We offer comprehensive logistics solutions, including:

• Storage and proper handling of products
• Stock monitoring and replenishment
• Regular deliveries tailored to the needs of each store 

Business-to-Business Service (B2B)

Karpasi Food Imports Limited works in partnership with:

• Small and large businesses
• Retail stores
• Restaurants and catering establishments
• Professionals seeking a stable and reliable supplier
• We offer flexible ordering, consistent communication, and prompt response to the needs of our partners.

Why Choose Us

With consistency, professionalism, and a genuine passion for Cypriot flavours, we provide services built on:

• Quality
• Reliability
• Speed
• Competitive pricing
• Long-term partnerships based on trust

These Terms and Conditions govern the use of this website and transactions with Karpasi Food Imports Ltd. By placing an order, the user unconditionally accepts the terms set out below.

Personal Data & Privacy

Karpasi Food Imports Ltd does not store or process users’ personal data for promotional or other secondary purposes. Customer details (name, contact information, address) are recorded exclusively and solely for:

• Proof of payment, and
• Proof and fulfilment of the order,
• in accordance with applicable legislation.

Orders & Delivery Times

Delivery within London

• Orders completed by 17:00 (5:00 pm) are delivered on the next working day.
• Orders completed after 17:00 are delivered on the following working day.

Delivery outside London

• For areas outside London, deliveries are carried out on specific, fixed days as follows:

Monday: Manchester
Tuesday: Birmingham
Wednesday: Liverpool
Thursday: Leeds
Friday: Bristol
Saturday: Sheffield

Important Condition

Orders must be placed at least one (1) week in advance of the delivery date for the respective city.

Prices & Delivery Costs

The delivery cost is already included in the price of each product and corresponds to 5% of the product price.

Example

• Product price: €5.00
• Delivery cost (5%): €0.25
• Final price displayed on the platform: €5.25

This means that:

❌ There is no separate delivery charge at checkout
✅ The final price is clear and transparent from the outset
 
Returns & Refund Policy

Refunds are possible in the following cases:

• Before order fulfilment, following a written request via email or telephone communication.

After delivery, provided that:

• the products do not match their description, or
• the products have been altered or damaged during transport.
• Important Notes on Refunds
• In all refund cases:

All third-party costs are deducted, such as:

• payment provider fees (e.g. card processing fees),
• any delivery costs.

Refunds apply only to the net amount after deduction of the above costs.

Liability & Limitations

Karpasi Food Imports Ltd makes every reasonable effort to ensure that:

• products are delivered in excellent condition, and
• information on the website is accurate and up to date.

The company shall not be liable for delays caused by force majeure or third-party carriers beyond its reasonable control.

Amendments to Terms

The company reserves the right to amend these Terms and Conditions at any time without prior notice. Any changes take effect from the moment they are published on the website.

After submitting your message, the Karpasi Food Imports Ltd team will review your request and contact you within two working days. 

Our response is prompt and always focused on providing the best possible service.